White-Label AI Voice Agents for MSPs & Telecom Resellers

Add AI-powered phone automation to your managed services stack. Deploy white-label voice agents that handle tier-1 support calls, qualify leads, book appointments, and create tickets — all under your brand. SIP trunking, BYOC, and multi-tenant architecture included. Launch in days, not months.

Your Helpdesk Can't Scale — But AI Voice Agents Can

40% of support calls come outside business hours. Without 24/7 coverage, tickets pile up, SLAs slip, and clients churn. AI voice agents answer every call instantly — nights, weekends, and holidays. Your technicians waste hours on "What's my password?" and "Is my internet down?" calls. AI handles repetitive tier-1 requests so your team focuses on revenue-generating work. Your competitors are already reselling AI voice services at $300-$500/mo per client. Without a voice AI offering, you're leaving recurring revenue on the table.

Deploy AI Voice Agents Across Your Client Base in 3 Steps

Step 1 — Connect Your Infrastructure. Bring your own carrier (BYOC) via SIP trunking — Twilio, Bandwidth, or any enterprise carrier. Or use PulsyAI's managed telephony with instant provisioning and global coverage. Your existing phone system stays intact.

Step 2 — Configure & Brand. Build AI voice agents with our no-code builder. Train them on your clients' knowledge bases, configure call routing logic, and set up ticket creation workflows. White-label everything — your domain, your logo, your pricing.

Step 3 — Deploy & Bill. Create isolated subaccounts for each client with independent telephony, branding, and billing. Use our rebilling system to charge your own rates. Monitor all clients from a single multi-tenant dashboard.

AI Voice Agent Features Built for Managed Service Providers

Automated Ticket Creation — AI voice agents capture caller details, categorize issues by priority (P1-P4), and automatically create tickets in your PSA. Integrates with ConnectWise, Autotask, HaloPSA, and ServiceNow via Zapier and API.

Intelligent Call Triage & Escalation — AI triages calls based on urgency and client SLA tier. Critical issues route immediately to on-call technicians via phone, SMS, or Teams notification. Non-urgent requests become tickets with full call summaries.

After-Hours & Overflow Coverage — Never send another client to voicemail. AI voice agents handle 100% of overflow and after-hours calls, creating tickets and escalating emergencies. Handles up to 1,000 concurrent calls.

Client-Specific Knowledge Bases — Train each client's AI agent on their specific environment — network topology, common issues, approved procedures. The agent answers client-specific questions and troubleshoots known issues before escalating.

Multi-Tenant White Label Dashboard — Manage all clients from one dashboard. Each client gets their own isolated environment with custom branding, dedicated phone numbers, independent billing, and usage analytics. Your clients never see PulsyAI.

SIP Trunking & BYOC — Full SIP trunking support with 100+ carriers worldwide. Keep your existing Twilio, Bandwidth, or enterprise carrier contracts. Just add AI capabilities on top — no migration required.

Turn AI Voice Agents Into Your Highest-Margin Service

MSPs reselling AI voice agents generate $300-$500 MRR per client. With PulsyAI's white label at $59/month, your margins are 80%+. Deploy to 10 clients and you're generating $3,000-$5,000/month in pure recurring revenue. Compared to Synthflow at $1,400 per month, PulsyAI delivers 88% margins at $499 per client.

Your Cost: $59/mo (PulsyAI). Your Price to Client: $299/mo = $240/mo profit (80% margin). Your Price to Client: $499/mo = $440/mo profit (88% margin). Your Price to Client: $799/mo = $740/mo profit (93% margin).

Case Study — How FonePBX Generated $120,000 in 90 Days with PulsyAI

FonePBX, a telecommunications reseller, deployed PulsyAI white-label AI voice agents for a U.S.-based law firm. The AI handled 100% of after-hours client intake calls — qualifying potential clients, capturing case details, booking consultations, and routing urgent matters to on-call attorneys. Within 90 days, the law firm generated $120,000 in new revenue directly attributed to AI-handled calls that would have previously gone to voicemail. FonePBX charges the law firm $499/month while paying $59/month for PulsyAI's white-label platform — an 88% profit margin. The AI voice agent operates 24/7, handles unlimited concurrent calls, and creates detailed intake records automatically synced to the firm's CRM.

99.99% Uptime SLA. 500ms Average Latency. 92% Booking Conversion Rate. $120K Revenue Generated in 90 Days.

How MSPs & VARs Use PulsyAI Voice Agents

IT Helpdesk Automation — AI answers inbound support calls, verifies the caller, captures issue details, creates a prioritized ticket in your PSA, and escalates P1 issues to on-call techs. Average handling time drops from 8 minutes to 90 seconds.

After-Hours Support Coverage — Replace expensive outsourced call centers with AI agents that handle 100% of off-hours calls. Clients get instant response, techs get actionable tickets in the morning, and you save $3,000-$5,000/month in outsourcing costs.

Client Onboarding Calls — AI voice agents handle welcome calls for new clients — verify contact info, walk through basic setup steps, schedule onboarding sessions, and answer common questions about your services.

Resell to Your Clients — Bundle AI voice agents as a premium add-on for your clients' businesses. Their customers call, AI handles receptionist duties, appointment booking, and lead qualification — all branded under your client's name.

Omnichannel AI for MSPs — Voice, SMS, Web Chat & Email

One platform, every channel. PulsyAI connects voice calls, SMS automation, web chat widgets, and email follow-ups into a single unified AI experience for your MSP clients. Inbound and outbound calls with 24/7 AI coverage. SMS automation for appointment confirmations and ticket updates. Web chat AI for client portals and support pages. Email follow-ups triggered automatically after every call.

[H2] Connects to Your MSP Stack

PulsyAI integrates with ConnectWise, Autotask, HaloPSA, ServiceNow, Zapier, Make, GoHighLevel, Twilio, Telnyx, Vonage, Bandwidth, Microsoft Teams, Slack, HubSpot, Salesforce, Google Calendar, Cal.com, and Outlook. 8,000+ tools via Zapier and Make plus direct API connections. Connect your PSA, CRM, calendar, messaging platform, and carrier — everything syncs in real-time.

Enterprise-Grade API & Webhooks for MSPs

Full REST API access for custom integrations. Programmatically manage agents, calls, analytics, and workflows. Real-time webhooks for call events, ticket creation triggers, and CRM sync. API documentation at backend.pulsyai.com/docs.

SOC 2 Compliant. HIPAA Compliant. TCPA Compliant. GDPR Compliant.

Enterprise-grade security and compliance. End-to-end encryption, data residency options, role-based access controls. PulsyAI never trains on your data. Built for regulated industries including healthcare, legal, and financial services.

AI Voice Agent Pricing for MSPs & VARs

Start building today. Scale as you grow.

Starter Plan — Pay as you go. Pay only for what you use. Up to 5 concurrent calls. Voice API access. Default voice models. Unlimited assistants. Subaccounts. Real-time booking & SMS AI. Ticketing support. No custom branding.

White Label Plan — $59 per month (Limited Time Offer, originally $799). Most Popular plan for MSPs. White-label AI voice agent platform for MSPs and resellers. Everything in Starter plus unlimited concurrent calls, premium voice access, unlimited subaccounts (one per client), custom branding (your domain, logo, URL), rebilling capabilities, white label reseller toolkit, priority API rate limits, and ticketing support. Resell AI voice agents under your own brand. Your clients never see PulsyAI.

Enterprise Plan — Custom pricing tailored to your needs. For MSPs with 50+ clients or high-volume operations. Everything in White Label plus dedicated account manager, custom integrations & workflows, guaranteed uptime & SLA 99.99%, white glove onboarding & setup, and priority 24/7 support.

FAQ — AI Voice Agents for MSPs & VARs

Can I integrate AI voice agents with my PSA (ConnectWise, Autotask, HaloPSA)? Yes. PulsyAI integrates with ConnectWise, Autotask, HaloPSA, and ServiceNow via Zapier, Make, or direct API. AI agents can automatically create, update, and categorize tickets in your PSA after every call.

Do I need to change my existing phone system or carrier? No. PulsyAI supports Bring Your Own Carrier (BYOC) via SIP trunking. Keep your existing Twilio, Telnyx, Vonage, Bandwidth, or enterprise carrier contracts. AI capabilities are added on top — no migration, no downtime.

How do I bill my clients for AI voice services? PulsyAI includes a built-in rebilling system. Set your own pricing for each client, and bill them directly through our platform. Most MSPs charge $299-$499/month per client while paying $59/month for the entire white-label platform.

How many clients can I manage on one account? Unlimited. Create a separate subaccount for each client with isolated telephony, independent branding, and individual usage tracking. Manage everything from a single multi-tenant dashboard.

Can each client have their own branded experience? Yes. Each subaccount gets custom branding — your client's logo, domain, and colors. Their callers and staff never see PulsyAI. It looks and feels like your proprietary platform.

How quickly can I deploy AI voice agents for a new client? Most MSPs deploy a new client's AI voice agent in under 30 minutes using our no-code builder. Configure the knowledge base, set up call routing, connect the phone number, and go live.

Ready to Add AI Voice to Your MSP Stack? Join the MSPs and VARs already generating $3,000-$5,000/month in new recurring revenue with white-label AI voice agents. Book a demo and we'll show you how to deploy your first client in 30 minutes.

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