Full white-label voice AI platform with all channels included. No component pricing, no BYOK, no developer required. Launch your agency in 15 minutes.
No credit card required · Cancel anytime · Set up in 15 minutes
Real results from real customers running PulsyAI in production.
Real issues reported by users on G2, Trustpilot, and Reddit.
Retell's $0.07/min base is misleading. Add LLM, TTS, telephony, knowledge base, and safety features — the real cost is $0.13-$0.31/min. Budgeting becomes guesswork.
Retell is an API toolkit built for engineers. There's no self-serve white-label, no custom domain, no branded client portal. Agencies need a developer just to get started.
Retell handles phone calls only. No native SMS agents, no Email agents, no WhatsApp, no website chatbot. You'll need separate tools for every other channel.
The primary support channel is a community Discord. Users describe support as "non-existent" — when your client's phone lines are down, you can't wait for a stranger to maybe answer.
Setting up an agent requires decisions about transcription providers, voice engines, model temperature, and function calling. Non-technical operators don't have the language for this.
Users report unexpected charges, confusing bills from modular pricing, and difficulty cancelling after trials. The gap between advertised and real-world cost is substantial.
Users report they can't get clear answers on GDPR compliance from Retell. For agencies handling EU client data, this is a serious business risk — not a minor detail.
No stacked fees · Migration takes less than 24 hours
Feature-by-feature comparison based on publicly available information.
| Feature | Retell AI | PulsyAI |
|---|---|---|
| Real Cost per Minute | $0.13 – $0.31 (stacked) | $0.10 flat |
| Pricing Model | Component stacking (LLM + TTS + telephony) | All-inclusive |
| BYOK Required | Yes — bring your own LLM and voice | No — all included |
| White-Label | No self-serve white-label | Full white-label at $99/mo |
| Custom Domain | Not available | Included |
| No-Code Builder | No — developer required | Yes — prompt-based, no code |
| Channels | Voice only | Voice + SMS + Email + Chatbot |
| Stripe Rebilling | Not available | Full Stripe Connect |
| Client Permissions | Not available | Read Only / Read & Write |
| Agent Templates | Not available | Vertical-specific templates |
| Client Impersonation | Not available | One-click support access |
| Plan Visibility Controls | Not available | Per-client pricing tiers |
| Multi-Tier White-Label | Not available | Dedicated instances — resellers can resell |
| Multiple LLM Providers | Yes (bring your own) | Yes (included — OpenAI + Claude + Grok + Custom) |
| Custom Voice Engine | No proprietary voices | PulsyAI Voices + ElevenLabs + Cartesia |
| SIP Trunk Support | Yes | Yes |
| Sub-accounts | Limited | Unlimited |
| Support | Community Discord only | Priority support |
| Setup Time | Days to weeks (needs developer) | 15 minutes |
| Post-Call Analytics | Basic via API | Built-in dashboard per client |
| Native CRM Integration | API only | GoHighLevel + HubSpot native |
| Campaign Builder | API only | Built-in outbound campaigns |
| GDPR Compliance | Unclear | Compliant |
Built for resellers from day one. White-label isn't an add-on — it's the core.
The only voice AI platform that lets you resell to sub-agencies with their own fully-branded, dedicated instance. Your resellers get their own domain, logo, and Stripe rebilling — and they can sell to their own clients underneath. Build a true agency network, not just a client list.
Create a custom $1,000/mo plan visible only to one enterprise client. Every other client on your platform sees your standard pricing. Custom deals stay private.
Log into any client's account with one click. Build agents, fix issues, debug problems — without asking for their password. Support becomes instant.
Lock clients into Read Only so they see analytics and call logs but can't touch prompts or settings. No more "my AI stopped working" because they edited the script.
Build one perfect agent for insurance, dental, or real estate. Publish it as a template. Every new client in that vertical deploys in one click — no prompt engineering needed.
Your SMB clients (dentists, plumbers, realtors) pick a template and finish setup in 2 minutes. No drag-and-drop builders. No learning curve. Just a working AI agent.
Track every client's usage down to individual AI agents. Export to Excel for invoicing. Drill into who's using what — and charge accordingly.
Native integrations with CRMs, calendars, telephony, and AI providers — no middleware needed.
No hidden BYOK fees. No $2,000/mo add-ons. Launch your agency for less than one client subscription.
Flat $0.10/min all-in — no stacked LLM, TTS, or telephony fees like Retell AI.
All-inclusive pricing. Full white-label. Every channel. $99/month.
Retell AI is a trademark of Retell Inc. This page is not affiliated with or endorsed by Retell AI.