I was sitting in a coffee shop last week when I overheard a conversation that stopped me in my tracks. Two business owners were comparing notes. One said: "Yeah, we miss maybe 10-15 calls a week, but it's not a big deal. People leave voicemails." The other nodded in agreement. I wanted to walk over and show them the math. Because those 10-15 missed calls? They're costing that business $6,000-$9,000 per month. Let me show you exactly how to calculate what missed calls are actu

Everyone asks the same question: "Should I hire an AI receptionist or keep my human staff?" Here's the thing — you're asking the wrong question. The real question is: How do you make your team more productive without losing the human touch that makes your business special? Let me tell you about a pest control company that had three full-time receptionists  — and was still losing customers every single day. The Problem Nobody Talks About Sarah runs a pest control company in On

Marc-André was losing money. A lot of money. Not because of his prices. Not because of his service — his plumbing company had 4.7 stars on Google and customers who recommended him all the time. No, Marc-André was losing money because of something much simpler: his phone wasn't answering fast enough. When he called me on a Thursday afternoon, his frustration was palpable: "Lucci, I know I have a good business. But I'm missing calls every single day. Plumbing emergencies at 11p

Missed calls after hours cost small businesses real revenue. Customers still call at night, on weekends, and during lunch breaks. If you want consistent coverage and lower costs, the answer is simple: Add a 24/7 voice agent to your business without hiring staff. With PulsyAI , you get a 24/7 voice agent  that works as an AI phone agent  and virtual receptionist . It delivers an AI answering service  to automate calls , route inquiries, book appointments, and qualify leads usi